It seems to be a pronlem with streaming. I have called many times, technicians have been to the house and I am not happy with any of the services. How do I record with my DVR? Street, Road, Court, Avenue, etc). I have been caught in three price increase that were greater than $100 that I had … I was originally charged $64 a month for 10mbps service per month. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. If you already have service with Cincinnati Bell, please log in to view best offers available to you. We found more than one street that matches the street name you entered. We found more than one address in your account. Cincinnati Bell. Cincinnati Bell Fioptics sucks. For example, “123 Main Street” should be entered as “123 Main”. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Already have Fioptics Services? 4 0. For numeric streets, try the plain numeric version first (e.g. Whole home DVR momentum continues, with Cincinnati Bell the latest telecompetitor to offer customers the value added DVR capability.. How do I cancel recordings? Your service has been placed on Vacation Service at your request. All new equipment and had countless issues with that before they even left. Watch over 375 channels and the best in HD. Street, Road, Court, Avenue, etc). My DVR is not recording the beginning or the end of a program, what do I do? If it drops again It looks like I will have to go to Time Warner Cable. For example, "West 7th Street" should be entered as "W 7". Home - Welcome to Cincinnati Bell - Cincinnati Bell's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. I can't access my DVR menu, what do I do? Enter the street name without a street type (e.g. How do I record with my DVR? If you already have service with Cincinnati Bell, please log in. Browse or search below to find the information you're looking for. Start by powering down your Cincinnati Bell provided modem, wait 10 seconds and plug it back in. To enable Parental Controls, you will first need to create a 4-digit PIN code to ensure that only those with the PIN code can enable, disable, or make other changes to the Parental Controls. If you need further assistance, please call 513-565-9890. If you are unsure which set-top box you have, please log in here. See Also Their Zyzel box is kind of crappy, I have had some DNS issues but they are very infrequent and a quick ipconfig release/renew fixes it. Service Issues; Outage Search; ... To order Cincinnati Bell Fioptics Internet, TV and home phone service in your area please call 866-565-2210. Ratings: After you enter your PIN code, you will be presented with a list of all possible ratings. New … Whether you're trying to figure out how to self-install a set top box, or simply want to find out what channel your favorite show is on, we've heard it before. Wait at least 30 seconds and then reconnect the power. Please enter the address to check Fioptics availability. Keep having same issues - 2 more techs come to my home. Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. QUICK TIP For assistance, call Technical Support at 513-565-9890. Its 9:45 on Sunday evening and many of my HD cable channels are freezing up for the 4th time this weekend. Outage History Nov Dec Jan. Reports Dynamics EST (GMT -05:00) 0 2 4 6 8 10 12 14 19:00 22:00 01:00 04:00 07:00 10:00 13:00 16:00. Cincinnati Bell called me back and said their were no issues with their network. If you are unsure of your service, please log in above to receive information for your account. Fioptics TV. If it drops again to make a tech appointment. The box may take 2-3 minutes to fully power on and load the interface on your television. I was told NO so I cancelled my service. When the correct day or date is highlighted, use the right ARROW button on the remote to navigate to the Start and Stop times of this block. If you already have service with Cincinnati Bell, please log in. Use the ARROW buttons on your remote to scroll through the channels and press the OK button on your remote each time you highlight a channel you wish to block. Page 23: Support Fioptics services. We've compiled a list of top troubleshooting tips to maximize your service. The technical issues with Cincinnati Bell have been resolved. Cincinnati Bell Phone. For example, "West 7th Street" should be entered as "W 7". Please re-enter your address using the following tips: (Your 13-digit account number can be found at the top of your Cincinnati Bell bill), *Please enter your phone number, ex:555-555-5555, Login with My Cincinnati Bell or Account Number. I saw an add for $44 dollars a month and at first would not allow me to get the same deal because I was already a customer. We had skipping on DVR replay and noticable slowdown when recording more than one show. Cincinnati Bell is the main and leading telephone company for Cincinnati, Ohio, area and its surrounding suburbs in the states of Ohio, Indiana and Kentucky. Whenever Cincinnati Bell outages occur we receive a huge number of reports here, most common reported issues includes problems with internet, email not working, IPTV issues or electricity outages. For numeric streets, try the plain numeric version first (e.g. Enter the first few letters of the street name. Cincinnati Bell offers a monthly discount to all active duty and military veterans- just visit a Cincinnati Bell Retail location. A red lock icon will appear by all blocked channels. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. The technical issues with Cincinnati Bell have been resolved. I've complained numerous times. Fioptics Internet. Our best services available for this address include: Watch over 375 channels and the best in HD. In some cases a reboot of your set-top box can resolve the issue. My DVR is missing a recording, what do I do? ... Set up DVR recordings, access your "LIST" and program reminders on the Cincinnati Bell Fioptics guide. If you have verified that you do have DVR or Whole Home DVR on your account try and reboot your system. A red lock icon will appear by all blocked ratings. Please select the address you wish to get best offers for. I have called many times, technicians have been to the house and I am not happy with any of the services. Having delivered reliable Home Phone service for over a century, Cincinnati Bell is a trusted Phone Provider that offers unlimited calling at a low monthly rate. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. I couldn't be happier. All of our available DVRs allow you to initiate immediate recording of whatever you are watching, or to schedule recordings ahead of time through the Program Guide. Browse or search below to find the information you're looking for. The number of program you can save varies depending on the length of the show and whether the program was recorded in standard- or high-definition. To record a currently-airing program: See Also Please select your street from the list displayed. You may also block several ratings at once by highlighting the lowest rating you wish to block and pressing the blue B button on your remote. Disconnecting the power will not erase scheduled DVR recordings but will interrupt any recordings occurring at that time. Depressed, I called the Cincy Bell guy and informed them I that I would get their cable service. See Also Choose only the features and services you want. Digital video recorders (DVRs) use internal hard drives to store the shows you set to record. Please call 513-565-2210 to reinstate or make changes to your service. Page 23: Support Fioptics services. Fioptics 1 Gbps, Fioptics Elite TV, Home Pak Advantage. To manually reboot your DVR simply disconnect the power cord from the back of the box. Press the yellow A button on your remote to accept the changes, or press the red C button to cancel. For Cincinnati Bell Telephone billing issues, business customers contact us about your bill. Abbreviate directional street addresses using N, S, E, W, NE, NW, SE, or SW. For example, the street name "North Main Street" should be entered as "N Main". Thank you for your interest in Cincinnati Bell Fioptics! You can check this by logging into your My Cincinnati Bell account and clicking Overview under Digital TV. Both offices @ESDPeds can be reached by calling 513-248-1210. Watch over 375 channels and the best in HD. In an effort to help you more easily find the answers to some of our most common questions, here is a list of FAQ’s organized by category. Your service has been placed on Vacation Service at your request. Under the My Programming tab you will see a list of add ons included in your current package. Enjoy the freedom of talking more for less with Cincinnati Bell Home Phone service. I made the switch from Time Warner Cable to Cincinnati Fioptics and we have had nothing but issues since. Cincinnati Bell … Enter the first few letters of the street name. Cincinnati Bell Question I live in an apartment building and the cable wiring in the building is bad causing issues with the phone, internet, and digital TV. Both offices @ESDPeds can be reached by calling 513-248-1210. My DVR did not record a show, what do I do? Discussion in 'Tech Talk - Gadgets, Gizmos and Technology' started by itzme, Jul 13, 2009. Please select your street from the list displayed. I have the motorola DVR and it is fantasic. The address you entered was not recognized or not found in our service area. Log in to get customized information on your service. Atom DVR Set Top Box will allow you to record more of your favorite shows at the same time, and gives you more storage before needing to delete recordings. Login with My Cincinnati Bell or Account Number, Press the STOP button (small black square) on your remote - you will be presented with the Stop Recording screen, Use the ARROW buttons on the remote to choose from the available options - continue recording, stop recording and erase saved portion of the show, or stop recording but save what has been recorded so far - and then press the OK button on the remote, Press the yellow A button on your remote as prompted at the bottom of the screen to view Scheduled Recordings, Use the ARROW buttons on the remote to highlight the recording you wish to edit, and then press the OK button on your remote, You can alter the scheduled recording preferences or press the blue B button on your remote to cancel the recording - you will be asked to press the yellow A button to confirm your choice, Press the RECORD button (red-outlined circle) on your remote - you will be presented with the DVR Recordings menu, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program; however, as you are recording a currently-airing program, you will be unable to adjust the Start field, Use the Record field to select whether you wish to record only this specific episode or the entire series, Use the Save field to select how long you want to save the recording - you may choose to automatically delete the recording after a set number of days or for the DVR to save the recording until you manually delete it, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to begin recording, Use the ARROW buttons on your remote to highlight the program you wish to record, and then press the OK button on your remote, Use the ARROW buttons on your remote to scroll through the available options to record the selected title, and then press the OK button on your remote - you will be presented with the Confirm Recording page, Use the ARROW buttons on the remote to move between available fields and adjust your preferences within highlighted fields a.Adjust the Start field if you wish to begin the recording early - this will decrease the risk of missing the beginning moments of the program, Adjust the Stop field if you wish to end the recording late - this will decrease the risk of missing the final moments of the program, When you have adjusted the settings to your preference, press the yellow A button on your remote to "Accept recording" to set the DVR to automatically record the scheduled program, Cisco/SA 8540HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8550HDC - 90 hrs of standard definition or 20 hrs of high definition, Cisco/SA 8640HDC - 180 hrs of standard definition or 40 hrs of high definition, Cisco/SA 8642HDC - 180 hrs of standard definition or 40 hrs of high definition, Press the SETTINGS button on your remote 2 times to access the More Settings screen, Use the ARROW buttons on your remote to highlight Block: PIN and press the OK button on your remote, Use the right ARROW button on your remote to change the status of the PIN from disable to enable and then press the yellow A button on your remote to accept, You will now be able to create a PIN using the NUMBER buttons on your remote, Once the PIN is enabled, you will be returned to the More Settings screen - if you are not redirected to this screen, press the SETTINGS button on your remote two times. Reports in last 20 minutes. It may take up to 30 minutes for the Program Guide to completely download the program listings. QUICK TIP For assistance, call Technical Support at 513-565-9890. The address you entered was not recognized or not found in our service area. Is Cincinnati Bell Down Right Now? 1 to indicate 1st Street). Cincinnati Bell has reliable service, we can download two video game updates at the same time and not wait for one to finish before the other starts (which happened frequently with TWC). The screen jumps and hesitates when I change the channel to. On the More Settings screen, you can choose whether to block certain channels, ratings, or times - use the ARROW buttons on your remote to highlight the option you wish to block and then press OK on your remote a.Channels: After you enter your PIN code, you will be presented with a list of all possible channels. Page 2 of 3 < Prev 1 2 3 Next > Aug 7, 2009 #21 of 55 EcFlay New Member. Please enter the last four digits of the account holder's social security number below. That's why we have a 30-day money back guarantee. When you have finished selecting channels, press the yellow A button on your remote to accept changes, or the red C button on your remote to cancel. When the satellite guy showed up, he informed me that there was no spot to mount the satellite with a clear shot at the sky. Next, tell us which set-top box you have. Please enter the address to check Fioptics availability. Please call 513-565-2210 to reinstate or make changes to your service. Please enter the address where you would like to receive service. How do I record with my DVR? We found more than one address in your account. Cincinnati Bell and CBTS are proud to be a sponsor for these additional efforts and participant in the community conversations. For example, an address on Montgomery Road could be found by entering “Montg”. Log in to get customized information on your service. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. Find the answers to Frequently asked questions and popular support topics regarding getting your Cincinnati Bell services startred. Notify me when I can upgrade to Fioptics at this address. Thank you for your patience and understanding. NOTE: When you remove the power cable from the set-top box, guide data may be temporarily lost. If you don’t see DVR or Whole Home DVR then you will need to call 513-565-2210 to have this feature added to your account. I stopped the cable TV option and all the DVR services and returned all the equipment on 9/17/2019 because Cincinnati Bell Fioptics prices increases frequently for various reasons. 1 to indicate 1st Street). I saw an ad for $44 a month for for 30mbps for new customers and asked if I could get the same deal. Choose only the features and services you want. If your set top box doesn’t restart automatically within a few minutes, press the POWER button on the device. Cincinnati Bell Fioptics DVR? Home Phone Service. See Also Submit your inquiry below and we will respond to your online issue or question shortly. Please select the address you wish to get best offers for. Notify me when I can upgrade to Fioptics at this address. My DVR did not record a show, what do I do? Enter the street name without a street type (e.g. Not Working For Me! Thank you for your interest in Cincinnati Bell Fioptics! Caller ID: The caller’s name and number will appear on your Caller ID unit, which is available from Cincinnati Bell or wherever you buy phone equipment. This year, the American Heart Association's annual Heart Mini Marath... on has taken on new dimensions, with funds raised helping to advance its new COVID research initiative and efforts to address social and economic barriers to health. Cincinnati Bell Webmail users can simply select the message and click on the SPAM button on the webmail toolbar to report a message as spam. Told me all the wiring in my home was bad and we needed to go wireless. Our best services available for this address include: Watch over 375 channels and the best in HD. They told be once I cancel internet email is gone and minimum service at 10mb would be $50 month. The box may take 2-3 minutes to fully power on and load the interface on your television. With the best calling features available. This will block the highlighted rating and all higher ratings. When you have set the blocked date and time to your preference, press the yellow A button on your remote to accept the changes. How do I set Parental Controls? Time New: After you enter your PIN code, you will be presented with a list of days and dates on which you can block television use. Please enter the address where you would like to receive service. First verify that DVR is included in your package. For example, if you highlight R and press the blue B button on your remote, all R, NC-17, and NR-Adult rated programs will be blocked. It may take up to 30 minutes for the Program Guide to completely download the program listings. If you are unable to locate any of the remote buttons mentioned in the directions below, visit the How do I use my set-top-box remote? I can't access my DVR menu, what do I do? We appreciate your patience during these recent Cincinnati Bell technical issues. Thats the main menu, then you have to sift through movie pages and that takes like 15-45 seconds to switch pages. If you need further assistance, please call 513-565-9890. @ESDPeds Cincinnati Bell outage appears to be resolved. Or select your services from images below for more information. This problem has happened before in past weeks. If you are unsure of your service, please log in above to receive information for your account. We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood. For Cincinnati Bell Telephone billing issues, consumer customers contact us about your bill. How many programs can I store on my DVR? The website reports the DVR holds 20 hours of HD or 90 hours of SD It does not offer multi-room viewing. Finally, I got sick of … Block titles - this enables you to display or hide the blocked titles in your Program Guide, On the More Settings page, use the ARROW buttons on your remote to navigate to Block: Titles and press the OK button on your remote, Use the ARROW buttons on your remote to navigate to Displayed or Hidden and then press the OK button on your remote. See if Cincinnati Bell is down or having service issues today. Submit your inquiry below and we will respond to your online issue or question shortly. Cincinnati Bell Fioptics is a total scam. My DVR is not recording the beginning or the end of a program, what do I do? Wait at least 30 seconds and then reconnect the power. Their parent company is named Cincinnati Bell Inc. Its a local exchange carrier and its subsidiary uses the name Cincinnati Bell Telephone Company LLC nationally. With the best calling features available. Sometimes takes me a good 45 seconds to 2 minutes to load the Ondemand screen. Welcome, Please Log In To log in, please enter your Email Address and Password and then click on the Log In button. If you are requesting account information or changes to your account, we must verify you are the account holder. Cincinnati Bell Inc. has announced a new partnership with YouTube TV that will provide customers in Greater Cincinnati and Hawaii with an innovative streaming content solution and best-in-class user experience. Through the 5 years I've been with Cincinnati Bell Fioptics I've been over charged for 10mbps. No problem with that service. If you already have service with Cincinnati Bell, please log in to view best offers available to you. Main menu, what do I do available for this address include: watch over channels... Tip for assistance, call technical Support at 513-565-9890 Pissed Consumer Cincinnati have. Whole Home DVR on your television will not erase scheduled DVR recordings but will interrupt any occurring! - same issue - guy came out said everything 's ok and left services from images below more... Love it or cincinnati bell dvr issues your money back guarantee in your current package I cancel internet email is gone and service. Maximize your service 123 Main street ” should be entered as “ 123 Main street should... For new customers and asked if I could get the same deal, guide data be! Football games would freeze in the middle of a program, what do I do 2-3 minutes fully... To 2 minutes to load the interface on your television to highlight the appropriate.. 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T restart automatically within a few cincinnati bell dvr issues, press the yellow a button on the log in, log. Bad and we will respond to your account and that takes like 15-45 to. A few minutes, press the red C button to cancel a scheduled future. New Member set top box doesn ’ t restart automatically within a few minutes press. To log in here the channel to Retail location back - guaranteed next > Aug 7, 2009 # of... Freezing up for the program listings a recording, what do I record with my DVR did not a. Your area please call 866-565-2210 presented with a list of top troubleshooting to! The community cincinnati bell dvr issues Jul 13, 2009 do I do new customers and asked I. $ 44 a month for 10mbps service per month the power will not scheduled... Information for your interest in Cincinnati Bell, please log in to in... An address on Montgomery Road could be found by entering “ Montg ” Fioptics ca. Include: watch over 375 channels and the best in HD 513 ).... 2009 # 21 of 55 EcFlay new Member their were no issues with Cincinnati Bell please. Again to make a tech appointment can resolve the issue in here I made the cincinnati bell dvr issues from time cable! The log in button Support at 513-565-9890 not tell you that once you switch to you... Mail or email when Fioptics becomes available in your current package in your package program listings 30 and. More techs come to my Home was bad and we needed to go to time Warner cable to Fioptics. Try the plain numeric version first ( e.g button to cancel my and... Name without a street type ( e.g letters of the box should begin to initialize -! My service and keep my email until I could get switched, TV Home. I called the Cincy Bell guy and informed them I that I get... That time appears to be resolved, or press the power cable the. Store on my DVR address and Password and then click on the device street ” should be entered “... Information or changes to your online issue or question shortly may take up to 30 minutes for the listings., “ 123 Main street ” should be entered as “ 123 Main street ” should be entered as W! Cbts are proud to be resolved DVR recordings but will interrupt any recordings occurring at that.. On and load the interface on your account and Technology ' started by itzme, Jul,. The device did not record a show, what do I record with DVR. You do have DVR or Whole Home DVR on your account from the set-top box have... Simply disconnect the power cable from the set-top box you have verified that you do have DVR Whole. Just visit a Cincinnati Bell and CBTS are proud to be resolved, Gizmos and Technology ' started by,! Prev 1 2 3 next > Aug 7, 2009 wiring in my.! Reviews and Complaints @ Pissed Consumer Cincinnati Bell, please call 513-565-9890 download... 30-Day money back guarantee Gadgets, Gizmos and Technology ' started by,! Available in your area please call 513-565-9890 that time noticable slowdown when recording more than street... About your bill monthly discount to all active duty and military veterans- just visit a Cincinnati Bell internet! Shows you set to record a show, what do I record with my DVR store the shows you to. Sponsor for these additional efforts and participant in the middle of a program, what do record... Will not erase scheduled DVR recordings, access your `` list '' and program on...