more. In the hotel the quality of the employees was mixed. The entertainment staff also does a nice job of trying to get guest involved and create some fun. Elsa, Emee, Ishee and Daine were all exceptional - friendly, helpful and always willing to offer a greeting with a smile. Special mention goes to Neil who was one of our waiters, Aaron from the Concierge team and Miss Emee who makes the best poached eggs! Discover genuine guest reviews for Coconut Bay Beach Resort & Spa All Inclusive along with the latest prices and availability – book now. What are some of the property amenities at Coconut Bay Beach Resort & Spa? He was absolutely the shining star of our experience. However, Aaron on the concierge team and Neil one of the waiters can not be commended highly enough, helpful, responsive and joyful. Popular attractions Sandy Beach and Mankote Mangrove are located nearby. Response from Zachary Frangos, General Manager at Coconut Bay Beach Resort & Spa. The staff at the kids club were amazing! Coconut Bay Beach Resort & Spa: Coconut bay resort st Lucia - See 7,768 traveller reviews, 7,938 candid photos, and great deals for Coconut Bay Beach Resort & Spa at Tripadvisor. ok this resort was absolutely perfect. There are various different parts to this resort so if you want load, Kids, music it's there but if you just want a quiet time you just go to a quiet pool, It's got everything for everyone. Resort Reservations: 758-456-9999 They at times seemed bothered by my/us asking for something. It is really well run by Linus who is incredibly attentive and helpful with lots of tips and a genuine desire to make sure you have the best kiting time. Windy, windy, windy! Our guests praise the helpful staff in our reviews. Casual dining includes buffet style and a la carte dining with Italian and American cuisines plus a beachside grill. Taxes and fees that are shown are estimates only. What a great couple of weeks, windy every day! We travelled as a family of 4. There was never a day that we felt bored. You always knew where that baby was on the resort. Thank you for the review in this time of crisis. The rooms are very large and ideal for families, while the resort is split into adult and child sections. That experience was certainly effected by COVID as they workers had to serve you and not all of their attitudes were stellar and they at times seem more interested in talking to co-workers than serving the food. I had one employee yell at me because I decided to stand in line at Flip Flops at 10:00pm (the posted opening time for the night shift). I wish you a great future and nothing but the best! I spoke to the GM/Managing Partner when we left and shared our experience with him. Featuring a 24-hour front desk, this property also welcomes guests with a restaurant, a water park and an outdoor pool. St. Lucia is a very beautiful island, the people there are kind. The water was definitely warm. Definitely I would return. The "fish of day" seemed to be mahi mahi everyday. Are any cleaning services offered at Coconut Bay Beach Resort & Spa? Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. I fully understand we are not perfect, and I read somewhere that chasing perfection will drive you MAD (crazy) I have been called crazy in the past so perfection is what I clearly chase. He asked if I would go back to CB and my answer was "I don't think so...probably not." Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I.G Kian will love you forever! They are so cool! This is a great resort! Great kiting spot, easy to access from the hotel and a lovely team. St. Lucia Tourism This is the version of our website addressed to speakers of English in the United States. Here is my honest review of the resort: The Good: The island of St. Lucia is awe-inspiring and absolutely beautiful. At times, the wind was strong enough to get sand airborne forcing those of us with contact lenses to turn our heads. Book Coconut Bay Beach Resort & Spa, St. Lucia on Tripadvisor: See 7,864 traveller reviews, 8,680 candid photos, and great deals for Coconut Bay Beach Resort & Spa, ranked #2 of 4 hotels in St. Lucia and rated 4.5 of 5 at Tripadvisor. The grounds were beautiful, everything felt like a wonderful dream. Resort Phone: 758-459-6000 Serenity is an exclusive hideaway in a lush enclave of exotic Saint Lucia. No engagement, no "you're welcome" after I said, "thank you". All the staff are very friendly and can't do enough to help and make your stay a good one. Had I known about this, I would have packed less, instead of trying to make sure everyone had 7 days worth of clothes to wear. Good Luck next year. The waterslides are a touch that I have never experienced. The food throughout the resort was hit and miss. Thank you to those who earned it at Coconut Bay. Conveniently located restaurants include Salt Rush Cafe, Mama Tilly's Barbeque and Grill, and The Reef Beach Cafe. I noted that brochures stated they opened 10pm and he yelled at me again, "I said 10:30!" Coconut Bay Beach Resort and Spa in St. Lucia April 14, 2020 - by Melody Wren After being greeted with rum punch and welcoming smiles, we had a golf cart tour of the 85-acre property allowing us to see the nine restaurants, seven bars, and five pools, several adult only. Several people commented on it...I understand this is out of the resort's control, but it certainly didn't help an already frustrating experience. Does Coconut Bay Beach Resort & Spa offer any business services? Linus was superb; he was always watching the clients, he was great with support / guidance and charming and fun with it - a delightful man, who runs the centre brilliantly. A very special place at the resort, with one of the most energetic and friendly staff I have ever met in my life, is the tree house. The private beach is super-sized, as well. Hope your journey was was uneventful. Own or manage this property? Guests at the accommodations can enjoy a continental or a buffet breakfast. A special shout out to Suzan and Kay Kay - they were so great with the kids!! There was another feature that I did not know about ahead of time, and wish I did. Anthony, Amazing indeed! Splash into the fun in the whimsical play areas of Coconut Bay, also known as CocoLand. And then there is our Concierge, Aaron. All of the excursions are on the Caribbean side of the island so you have an opportunity to see nice sandy beaches and water you can swim in. Splash at Coconut Bay Beach Resort and Spa features a fitness center, bar, a garden and private beach area in Vieux Fort. Safe Travels always, and again Happy New Year. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I’d definitely recommend a visit! We have actually started additional training and will evaluate employees future roles. If you ask for a drink...they handed you a drink. Stan was always there for a launch or a land and Benton kept everything safe! Stay on the 4th floor...the view from the balcony is worth the extra few dollars. It’s located on 85 acres of tropical landscaping just steps from a … The staff speaks multiple languages, including English and French. Coconut Bay Beach Resort & Spa: Vow Renewal - See 7,866 traveler reviews, 8,128 candid photos, and great deals for Coconut Bay Beach Resort & Spa at Tripadvisor. The centre is just a 5 minute walk up the beach with everything you need - lessons, rental, storage, compressor and a fridge for your snacks and drinks. He spent over 20 minutes with me allowing my to share my experience. With COVID we decided to not leave the resort (we only left to get a covid test at a clinic as it was cheaper than the resort doctor). not say enough good things about Aaron. The beaches are simply not great...especially compared to Mexico or even the Caribbean side of the island. This four-star premium all-inclusive resort features 250 air-conditioned rooms, nine restaurants, seven bars, five pools, a complete fitness centre, tennis and basketball courts, a full-service salon and oceanfront spa, and more. Please see our partners for more details. What food & drink options are available at Coconut Bay Beach Resort & Spa? I do not understand why this resort is rated a 4 star. He was incredibly helpful, friendly and even allowed me to share some of my frustrations. Top room amenities include a minibar, air conditioning, and a flat screen TV. The Bad: Several of the other employees were simply there to do a job. The Meh: This resort experience had some highs and some lows. The variety was just not there. Silk had good food, although the tapioca pudding was absolutely inedible and should be taken off the menu. Coconut Bay Resort & Spa PO Box 246, Vieux Fort, Saint Lucia Resort Phone: 758-459-6000 Resort Reservations: 758-456-9999 North America Reservations: 833 … two kids (age 2 and 3) went to the kids club each day from 2pm to 5pm. Are there opportunities to exercise at Coconut Bay Beach Resort & Spa? We had a screaming baby at the resort that literally screeched and screamed 90% of the time and it normally started at 6am...we know that because their room was right next to ours. As a Premium award-winning all-inclusive resort, your stay includes a variety of perks such as unlimited meals, beverages (including alcoholic) and snacks throughout the day. This was a larger than acceptable percentage of the staff...just there to do a job. 50,000 Square Feet of Child-Friendly Play Spaces, Saint Lucia’s Only Resort Animal Sanctuary, Coconut Bay Resort & Spa I enjoyed our conversation, and always welcome transparency. I have been to higher star resorts that couldn't hold a candle to this one. Coconut Bay Beach Resort & Spa: Coconut bay resort st Lucia - See 7,848 traveller reviews, 8,095 candid photos, and great deals for Coconut Bay Beach Resort & Spa at Tripadvisor. The resort is a quick jaunt from the airport, which will be a welcome change to anyone who has ever traveled north along the rugged west coast towards tourist hub Rodney Bay.Coconut’s beautiful grounds are closer to the airport than any other resort in St. Lucia, which makes it convenient for anyone who wants to avoid paying a steep taxi fare to get to their destination. Myself, my husband and our two toddlers. Flip Flops was by far the most accessible and the food was consistently good. There was a trundle bed for our children, and a large bed for my husband and I. I was originally concerned that it was going to be cramped with all of us in the room together, and was debating a crib for our son, but it all worked out. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 8 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! It was an amazing holiday and I would definitely go back! coconut bay resort st lucia, coconut st lucia, st lucia coconut bay resort, coconut bay resort all inclusive, spa coconut bay, resort coconut bay, coconut bay beach resort st lucia, coconut bay resort spa st lucia, coconut bay beach resort spa. PS I have the cat that your daughter wanted, I just need the mailing address for delivery. The resort's unique design provides an idyllic retreat for adults and couples, with a separate area dedicated to family fun, boasting a Kidz Klub and the island’s largest waterpark. It is divided into Harmony that is exclusively for adults, Serenity that is luxurious, and Splash that caters for both adults and children. This place doesn’t do things in half measures. What are some restaurants close to Coconut Bay Beach Resort & Spa? Again, since Coconut Bay Resort is located on the southern tip of St Lucia, it receives a steady, non-stop blow from the ocean. All inclusive resorts/airfares are expensive and CB just wasn't worth the money this time. Enjoy free WiFi, free parking, and 5 outdoor pools. The excursions were excellent. The food was good - we never made it to any of the a la carte restuarnats, but we always had somewhere to eat - whether it was the buffet, or Flip Flops, or the bufet nights near the pool with entertainment. The worst part was the handful of employees that were just simply rude...not distant or disinterested, but simply rude. Which room amenities are available at Coconut Bay Beach Resort & Spa? Stan was also very attentive and always on hand to help out. We are doing all we can, and I think staying true to the operation is what we are trying to do to the best of our ability Love hearing about the team members that created lasting memories with you Safe Travels always. So much for the little ones to do at the kids club! Marvius is up in his hut cooking up some absolutely delicious jerk chicken. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. We met so many nice people from the US and the UK. At Coconut Bay Beach Resort the rooms have a desk, a flat-screen TV and a private bathroom. The Coconut Bay Beach Resort & Spa is nestled in the south of the island paradise of St. Lucia, on the shores of the Caribbean sea. North America Reservations: 833-300-0146 There are washers and dryers that are free to use, and a store on the resort that you can buy detergent. As he approached closer he stated, "We open at 10:30!" Prices are the average nightly price provided by our partners and may not include all taxes and fees. Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Billiards, darts and tennis also available at Harmony at Coconut Bay Beach Resort & Spa, and … There is a petting zoo and a very large splash pad, plus tons of toys and bikes and little cars. I cannot tell you how often we were greeted with silence from staff after offering a "hello" or "good morning". lovely views, Beach a few meters walk away. He was professional, gracious and genuinely a very nice man. Yes, free parking is available to guests. Thank you again for the review and feed back. I do have a lot of respect for quality of the few employees there that understood what being in the hospitality business was all about and went out of their way to make sure we had a great time. The room was large enough for all of us. This award-winning premium All Inclusive resort and spa enjoys an oceanfront setting on St. Lucia's south coast. Overview. Traveling with a family, there is so much luggage and clothing. Coconut Bay Resort & Spa is an all-inclusive resort on the south coast of Saint Lucia. Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. PO Box 246, Vieux Fort, Saint Lucia Tripadvisor Plus Subscription Terms & Conditions, Hotels near Coconut Bay Beach Resort & Spa, Hotels near TimeDrive Rentals and Transfers, Hotels near Atlantic Shores Riding Stables. The place is huge and beautiful. Enjoy 9 restaurants, 7 bars, 5 pools, & the island’s largest waterpark. Claim your listing for free to respond to reviews, update your profile and much more. Nearby attractions include Sandy Beach (0.7 miles), Laborie Beach (4.3 miles), and Rudy John Beach Park (4.3 miles). Mitchi and Tiffany (Excursion Experts) were absolutely great! Perched on more than 85 acres, Coconut Bay Beach Resort & Spa offers two distinct worlds along St. Lucia's exotic southern coast. I was also not impressed by the Resort Manager as he was not overly friendly either. Stay at this 4-star beach property in Vieux Fort. I also would like to thank the GM/Managing Partner, Zach Frangos. Yes, Coconut Bay Beach Resort & Spa offers an airport shuttle for guests. All employees were very kind, especially Tamica, Latoya, Shams, Tracy and Aaron and others as well. He literally ran up to me yelling "We're closed, We're closed!" I know doing laundry on a trip sounds depressing, but I would have gladly done it to avoid the amount of stuff we had! 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