As a Customer Helper it is always nonstop including welcome meetings, daily hotel visits and assisting our customers with any queries or problems they encounter ensuring they have a lovely holiday! Customer Service Team Leader I started with Jet2.comand Jet2holidaysas a Customer Service Executive on the EU261 Team, who deal with flight delays. Jet2.com have partnered with the best airport car parks in the UK to bring you great rates. Jet2 and Jet2Holidays currently have a selection of vacancies to join their team in Lanzarote.. We pride ourselves on being friendly and professional and it is our aim to ensure that our customers have an overall positive experience with Jet2.comand Jet2holidays. No day is ever the same. I joined Jet2.com to try and improve the quality of family life at home. My colleagues in Customer Service are all fab too and the support from Management is amazing. Reviews from Jet2.com and Jet2holidays employees about working as a Baggage Handler at Jet2.com and Jet2holidays. Jet2Careers. Over the last 8 years I have held a number of roles, starting as part of the Sales desk, moving onto Supervisor, Duty Manager and Senior Duty Manager before my current role. Report this profile About On November 1st, I just completed a seasonal contract with Jet2.com and Jet2holidays in Corfu. Jet2.com is recruiting a Team Manager – Vetting & Compliance to lead a team and partner with several business areas in the delivery of an efficient and pro… 30+ days ago Save job Not interested Report job Maintenance is carried out on both scheduled and unscheduled (AOG) inputs, these vary from light A-Checks to heavier C-Checks through the winter. Jet2.com and Jet2holidays is a great place to work as there is always a constant buzz and the travel industry is ever changing. Although I have only been with the business a relatively short period of time, it's great to see that it is rapidly expanding and that hard work pays off! In 2007 I joined Jet2.com as a Supervisor Agent, before advancing to Duty Manager in 2008, and then becoming Station Manger in 2010. Reporting to the Contact Centre Team Leader, our Contact Centre Travel Advisors are an essential part of our dedicated sales team within the Jet2holidays Contact Centre. Duties include dealing with customer escalations, recruitment and coaching staff to improve performance and adhere to the compliance standards. I liaise with both customers and other areas on a daily basis to ensure that all correspondence is dealt with appropriately and to ensure that we offer the best possible resolution for our customers. I manage a team of 8 Travel Service colleagues who oversee the Travel Service and Business Travel requirements for all Air Crew and Jet2.com colleagues. I have found my true vocation. Here at Jet2.com we have a strong team, who support each other and are dedicated in giving our customers the best experience. 1:47. I joined Jet2.com in January 2015 as a Telephone Interviewer before being promoted to Senior Telephone Interviewer in March 2017. I joined Jet2.com in February 2010 and currently I am the Airside Operations Manager in Manchester. I work as part of a team of a large team in Glasgow. Compare pay for popular roles and read about the team’s work-life balance. Working as part of the Overseas Operations team is not only exciting and rewarding, it is also upbeat and a great environment to work in that leaves you wanting to do only the best to push the whole Team and ourselves forward with a One Team approach. Overseas One of the best things about working in my team is that we are the first point of contact for candidates. You will also be the team’s first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery. Best Jobs in the UK 2021 NEW! Search job openings, see if they fit - company salaries, reviews, and more posted by Jet2.com employees. We have a fantastic opportunity to join our Jet2holidays Team as an Airport Team Leader based at Antalya Airport for Summer 2021…Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer… 4.1 Jet2.com and Jet2holidays East Midlands Airport… Manchester Airport Managing the Pre-Travel Services team that asset customer before their holiday. Ensuring that we're on time, working efficiently as possible and most importantly, ensuring the safety of all of our customers and crew. ... (this was not the case) after I sat down with the manager and the Airport team leader things changed. I was promoted to Customer Service Team Leader in December 2016, after 8 months of being with the business. I joined Jet2holidays in November 2016. This can range from managing diaries, booking travel, arranging key conferences and ensuring urgent documents are signed and processed in time. Please email contactcentre@jet2.com from the email address on the booking, and one of our friendly team will look into this and get back in touch. I started in 2014 as a Customer Helper and progressed to Sales Desk in April 2015. I've been working for Jet2.com for nearly 3 years now. You will also, greet our customers as they arrive safely back at the airport, to return to the UK. Thanks for taking the time to leave your review. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Learn about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Within 6 months I was offered a full time position as a Crewing Controller and a year later I was promoted to Crewing Supervisor. We always work together to make sure the operation runs well and also have fun which makes my job very enjoyable. I joined the company as an Aircraft Mechanic shortly after Jet2.com acquired the hangar at Manchester and as a result I've been lucky enough to see the whole branding process take place. I really enjoy meeting and working with all of these different colleagues who are working hard to help us get our job done. Job Responsibilities: Representing our Jet2holidays’ values at all times is essential to the success of this role. Job Responsibilities: You’ll also be the focal point for Airport ID offices and for future … Representing our Jet2holidays’ values at all times is also essential to the success of this role. I can honestly say that this has been the best career move I've made. I love my time at Jet2.comand Jet2holidays as on a personal level, everyone is pushed to ensure that they meet their potential. Salaries posted anonymously by Jet2.com employees. Already a Jet2.com or Jet2holidays Colleague? Between us we have extensive knowledge of the business and know who key people are (both internal & external) and fully understand the business aims and objectives. 236 reviews from Jet2.com and Jet2holidays employees about Jet2.com and Jet2holidays culture, salaries, benefits, work-life balance, management, job security, and more. Pre Travel Services Team Leader at Jet2.com & Jet2 Holidays Leeds, West Yorkshire, ... Jet2.com and Jet2holidays announces bumper expansion to Summer 20 programme from Birmingham Airport. A free inside look at Jet2.com salary trends based on 359 salaries wages for 166 jobs at Jet2.com. In April this year I was seconded to become a Duty Manager here in Glasgow. So far my experiences within Jet2.com are that of friendly working environments, the willingness to invest in training to help grow their colleagues and the fast paced environments that we face. I love working within the Executive Assistant Services Team, as we are 'One Team' and work well together to achieve great results. My role as Travel Service Manager is great as I thrive working in the Operations environment and love to meet different people which I get plenty of opportunity to do with all the potential business clients and internal colleagues I liaise with. We ensure the smooth running of the operation, liaising with service providers and key stakeholders to provide an efficient service to enable our customers to Have a Lovely Holiday. I have worked in the travel industry from the age of 16 years old and lucky to have gained experience in many different sectors from retail, overseas operations, ecommerce and airports. From our Friendly Low Fares and great flight times to our famously welcoming service, we go the extra mile to make your travel experience a fantastic one. Overseeing the Supervisors, Customer Helpers and Sales Desk team, I work to ensure the check-in and boarding is a smooth and friendly process for each and every customer. I take pleasure in ensuring our customers get to and from the aircraft safely, and seeing that they are happy to be enjoying their holidays. Every day throws new challenges my way and no 2 days are the same. I have learned so much and been given great opportunities here. I strongly believe I am working with some of the best people in the industry where we all encourage each other to deliver with not only the customer in mind but also the brand and company overall. Visit Site. As a Senior Telephone Interviewer, I am there to answer any questions candidates have and give a great first impression of the business. I have a wide range of duties ranging from editing flights to managing aircraft turnarounds, from organising allocation sheets to dealing with Sales Desk enquiries as well as liaising with the Airport, our 3rdparty handlers and our own crew and flight deck to make sure our customers receive a VIP experience. The flying from Glasgow is a good mix of Long and Short flights from 2 to 5 hour sectors on an ever growing list of routes to all over Europe and beyond. I started my career in November 2015 as a First Officer on the B737-800 having left a Flight Operations based role with my previous employer and I am now a Captain on the B737-800 fleet based in Glasgow. The focus is on Customer Service and it is very noticeable. We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Dubrovnik Airport for Summer 2019. Job Responsibilities: The Pre-Employment Screening and Compliance Team Leader will … Visit Site. 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